Last updated: Nov 20, 2024

Live Status

<aside> 🚨 Listing
🚨 Mercari: Users may be experiencing different error messages while connecting/listing to this marketplace.

</aside>

<aside> ✅ Importing

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<aside> ✅ Delisting

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What we are working on now 🚧

Web

Mercari: Keeping track of the logs to resolve the listing and connectivity errors affecting this marketplace. You may encounter different messages such as: “Oh no, an error occurred” - “We couldn't send your request, please check your network connection” - “Unable to contact API”
Vendoo’s Chrome Extension often disconnects causing failures with listing and importing.
Sale Detection: Some items are not delisting when sales are detected due to issues with the saved listing URLs
Facebook Marketplace: Some user’s are unable to list to FB Marketplace due to a “There was an error contacting Facebook Marketplace” listing error.
Shopify: The location field is not loading causing an error listing

New Mercari Shipping rates

Vendoo has adjusted its Mercari shipping rates to align with the recent changes on Mercari.com. For more details on the updated shipping rates, visit: https://www.mercari help_center
Improved Mercari Integration for Authorized Sellers

Mercari offers users the opportunity to become 'authorized sellers' on their platform. Authorized sellers benefit from a stronger integration with Mercari on Vendoo, enabling smoother listing and item import processes.

The background removal counter for users on yearly plans was not resetting at the start of each month. This issue has been resolved, ensuring all yearly plan users can access their full monthly background removal allowance.
Depop: Users with large inventories were experiencing issues with items not syncing fully from Depop. This has been improved, enabling all items to sync and import seamlessly from Depop to Vendoo.”
Mercari: Many users encountered the 'unable to contact API' error when listing on Mercari. This issue is often caused by incomplete or outdated settings on Mercari, such as missing email, phone number, or address details. We have updated the error message on Vendoo to provide clearer guidance on resolving the issue.